Villento Casino Terms and Conditions

General

These Terms and Conditions (“Terms”) apply to customers (“Player/s”, “You”) who use any of the products, software, websites offered by Villento Casino (“Casino”, “website”, “Service”, “Us/We/Our”). The Player must create an account and deposit in order to use the service.

Terms of Use Agreement

Except for downloading one copy of the Agreement on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the Agreement without first obtaining the written permission of Villento Casino. The Agreement must not be used in any unauthorized manner.

The Player consents to the casino’s use, processing, and analysis of all Player Data (including but not limited to gameplay data, behavioural patterns, performance metrics, user interactions, and any content submitted by the Player) for artificial intelligence training, machine learning model development, and related research purposes. Where required by law, we will seek your consent before processing your personal data for these purposes.

BY USING THE WEBSITE AND/OR CREATING AN ACCOUNT ON www.villentocasino.net.nz, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND THAT YOU AGREE TO OUR TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU SHOULD NOT USE OUR SERVICES.

Villento Casino reserves the right to revise and/or remove any part of the Terms and Conditions at its sole discretion at any time and without prior notice. Your continued use of the Casino after the posting of changes constitutes your binding acceptance of such changes. The Casino Terms and Conditions are published in English. In the event of ambiguity between the English version and a translation, the English version always retains priority. If any provision of this Agreement shall be held invalid by a court or regulatory body, the remainder of this Agreement shall not be affected.

About The Casino

Villento Casino is a brand managed by Fresh Horizons Limited, with registered address Palm Grove House, P.O. Box 438, Road Town, Tortola, VG 1110, British Virgin Islands, and is licensed under the terms of Kahnawake Gaming Commission, Canada, with licence number 00972. Villento Casino is authorized to operate www.villentocasino.net.nz.

Financial Institution

Villento Casino is not a financial institution, and thus any funds made into a Player’s account are not due any interest payments. We do not provide advice regarding tax and/or legal matters; players are advised to seek professional assistance if needed. Furthermore, the Player is strictly prohibited from utilising Villento Casino and its systems to facilitate arbitrage through Currency Exchange transactions. Any gains made through deliberate arbitrage will be forfeited and deducted from the Player’s balance without warning.

Participation and Jurisdiction

The casino does not accept registration nor gaming activity by those under the legal gambling age in their jurisdiction (e.g., 20 years of age in New Zealand). Any players found to be under the legal gambling age will have their account(s) terminated and accrued winnings forfeited. The Player accepts sole responsibility for their gaming activity, including the legality of online gambling in their country/jurisdiction of residence. We reserve the right to perform checks and request valid documentation at any time to verify identity and satisfy regulatory requirements.

Player’s Casino Account

All information supplied upon registering must be accurate and complete in all respects. Accounts found to have incorrect or incomplete details may be suspended until verification is completed. Players may only open and operate a single account; winnings associated with multiple accounts may be confiscated.

The Player is solely responsible for maintaining the confidentiality of their login details (including biometrics). Villento Casino reserves the right to close an account without refund if login details are disclosed to a third party. By using our services, you may be offered the option to receive push notifications on your device. You can choose to opt-out at any time through your device settings.

Account Dormancy

A Player’s account is considered dormant if no wagers, deposits, or withdrawals have been made within a period determined at the casino’s discretion. In such cases, Villento Casino will remove any balances (within a maximum of 60 days). Bonus funds will be forfeited, but cash balances can be returned upon request and successful verification. The transfer of funds between individual Player accounts is strictly prohibited.

Account Suspension / Closure

Villento Casino reserves the right to close or suspend a Player’s account at its sole discretion by giving an appropriate notice with reasons, including any unauthorised use of the Player’s account. If the Player identifies any theft or security breach regarding their account, the Casino must be informed immediately.

Verification Procedure

Villento Casino reserves the right to ask Players for verification documents following deposits and/or prior to executing a withdrawal. Required documents include, but are not limited to, proof of ownership of the financial accounts being used, a copy of valid ID (such as a Passport or Driver’s License), and documents confirming residence (such as a utility bill or bank statement no older than 3 months). Withdrawals may not be processed until satisfactory identity verification has been completed. False or misleading documentation may result in account termination.

Casino Activity and Fair Play

Use of Bots and Illegal Software

The use of software/hardware to influence the outcome of games, or the use of malicious bugs and Virtual Machines for financial gain, is strictly forbidden. Any monies acquired in this manner will be confiscated immediately.

Interruptions to Casino Activity

In the event of systems or communications errors relating to the generation of random numbers, bet settlement, or website malfunction, we reserve the right to void all bets on the games in question. Malfunction (whether on a website, software, or device) voids all pays and plays. Villento Casino shall accept no liability for any damages or losses alleged to have arisen out of our software, including transmission delays, data loss, or payment processing failures.

Responsible Gambling

Gambling is a form of entertainment but may become addictive. We promote responsible gambling by offering cooling-off periods from 24 hours to 6 weeks, self-exclusion periods of 6 months, the setting of deposit limits, and referrals to problem gambling organisations.

Promotions and Bonuses

Sign Up Offer

To be eligible for this offer, you must register an account as a new Player. Each individual deposit is considered a single deposit, and only the first five (5) individual deposits will determine the bonus amounts allocated for this promotion. This promotion must be claimed by making a first deposit within 7 days of registration.

Bonus and Cash Account Terms

A Player’s total balance consists of a cash account and a bonus account. The bonus account cannot be cashed in but can be used to place wagers. The cash component may be withdrawn at any time for the first and second deposit, but this will result in the forfeiture of any remaining bonus funds.

The first and second deposit bonuses are subject to a 200x play-through requirement before the bonus balance is converted to cash. Subsequent bonuses (from the third deposit onwards) are subject to a 30x play-through requirement.

Different games contribute differently to the play-through requirements. For example, if a player receives a 100 NZD bonus, they will have to wager approximately 20,000 NZD on slots.

The contributing percentages are: slots games count 100%; table games, parlour games, and live casino games count 2%; All Aces Video Poker, Flippin’ Awesome, Shields of Asgard, and the “Double Up” feature on any game do not count towards wagering requirements.

General Promotion Terms

All promotions can only be claimed once per person, household, IP address, or shared network environment. Any winnings associated with a bonus being claimed more than once will be confiscated. Exploitation of promotional offers without demonstrating any serious intention to play with personal funds, as well as multiple account or proxy account strategies, are considered violations of these terms.

Irregular Play
Villento Casino reserves the right to withhold withdrawals and/or confiscate winnings for irregular play. ‘Irregular play’ includes but is not limited to:

• Placing single bets equal to or in excess of 25% of the bonus value before meeting wagering requirements.
• Using the double-up feature to increase bet values.
• Even money bets on Sic Bo, Craps, and Roulette.
• Starting a game’s feature after the bonus balance used to build it up has reached 0.
• Withdrawing deposited funds prior to the redemption of associated bonus funds.
• Using autoplay or zero-margin betting to artificially meet bonus wagering requirements.

Payment and Winnings

General Payment Terms

Players shall not deposit funds which are ill-gotten, dishonestly obtained, or linked to illegal activities. Deposits must be made from a financial account registered in the Player’s name. Players whose deposits are repudiated, charged back, or disputed will have their winnings voided and their accounts locked. Villento Casino does not charge players for making deposits, but third-party payment service providers or financial institutions may incur transaction fees over which we have no control.

Payment of Winnings and Withdrawals

Winnings are credited to the Player’s cleared casino account balance in the currency of their account. Minimum and maximum daily, weekly, and monthly withdrawal limits may apply and vary by country and method. Withdrawals processed in a different currency are subject to a currency conversion fee of 2.5%.

The withdrawal method DBT (Direct Bank Transfers) incurs specific fees: withdrawals under 3000 units incur a fee of 50.00 USD / 50.00 NZD / 35.00 EUR / 30.00 GBP, while withdrawals over 3000 units incur a fee of 100.00 USD / 100.00 NZD / 70.00 EUR / 60.00 GBP.

Players who win a sum substantially greater than their total purchases will be restricted to withdrawing a maximum of $4000 NZD per week, though the casino may adjust this limit at its sole discretion. Withdrawn funds will be held pending for 48 hours and processed on the following business day. Processing times can vary between payment methods, processors, and banks, and Villento Casino shall not be held responsible for subsequent delays in funds reaching your nominated bank account.